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Terms and Conditions

Coulter Express, LLC (the “Operator”) from whom you (the “Subscriber”) will be purchasing your monthly unlimited Wash Club subscription (the “Subscription”), requires that you agree to the following end user license agreement (the “Agreement”):

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The Subscription fee, will be an automatic recurring monthly charge to the Subscriber’s credit/debit card. The payment will be charged on the day it was purchased and will automatically renew monthly on the anniversary day of the month it was initially purchased. 

 

Subscribers who signed up through the Wash Club mobile application may cancel the subscription through the Wash Club mobile application at any time and continue to wash through the subscription end date. 

 

Subscribers can cancel at any time with written notice to the Operator by e-mail at contact@coulterexpress.com. If canceling by email, please allow at least 5 business days prior to the next billing date to effectively cancel your subscription. 

 

There are no refunds for lack of use or business closure during the subscription term, or for partial months.

 

Subscribers who signed up through the Wash Club mobile application may change the contact/billing information through the Wash Club mobile application at any time. It is the Subscriber’s responsibility to provide and maintain a valid email address and phone number on file with the Operator to receive any changes or updates to the terms and conditions for their monthly unlimited Wash Club subscription. If you need to change your license plate information, please contact the Operator.

 

In the event Wash Club is unable to charge a customer’s credit card for reasons such as card expiration, NSF (Insufficient Funds) or change in information, the customer’s Wash Club subscription will automatically be canceled 20 days after the date of the payment Wash Club was not able to collect. If your account deactivates, it must be reactivated at the then current retail pricing.

 

The Subscription cannot be combined with any other programs or discounts, including but not limited to, pre-paid washes, vouchers, house accounts or coupons. It also does not apply to special event pricing unless otherwise implied.

 

The Operator reserves the right to close any location due to inclement weather, major holidays or equipment failure.

 

The Operator may increase monthly rates with notice posted by the Operator at least 45 days in advance. If there is a tax rate change in your home site location’s area, the Operator reserves the right to change the payment amount to include tax at any time.

 

The Wash Club subscription is intended for a single vehicle only. The vehicle may be washed unlimited times (within reason) and must display a current state issued vehicle tag on the back of the vehicle. The state issued vehicle tag should be unobstructed and shall not be covered. Covered or damaged tags may not be recognized by the car wash identification equipment, potentially resulting in delayed or declined entry. 

 

Fraudulent use of the Subscription will result in immediate termination of the Subscription plan and any other legal actions if necessary.

 

This Agreement is subject to change without notice. Operator reserves the right to amend, edit, or cancel the Subscription at any time at Operator’ sole discretion, without notice.

 

There will be a recurring monthly charge on your credit/debit card for your Wash Club subscription. By clicking “Done” or signing the agreement during the finalization process of the Wash Club registration, you represent to the Operator that you understand and agree to this Agreement.

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